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How to login to your accountLast edited by Support Center; 03-23-2018, 11:28 AM. -
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Montreal Convention for the Unification of Certain Rules for International Carriage by Air
Montreal 28-05-1999
Convention for the Unification of Certain Rules for International Carriage by Air
The States Parties to this Convention
Recognizing the significant contribution of the Convention for the Unification of Certain Rules Relating to International Carriage by Air signed in Warsaw on 12 October 1929, hereinafter referred to as the “Warsaw Convention", and other related instruments to the harmonization of private international air law;... -
Pursuing claims under the Montreal Convention
This column will deal with how to go about making a claim under the Montreal Convention. The Montreal Convention (formerly known as the Warsaw Convention) is a treaty with more than 90 countries
subscribing to it. It is applicable to cases involving the shipment of cargo among the subscribing countries, meaning that it applies to many international flights.
You will want to make sure that you have a copy of the air waybill (AWB), which is the contract of carriage.... -
Abbreviations and Acronyms used in our articles
What is a Complaint?
-A complaint can be defined as: An official statement from a customer about his unhappiness with the service or operation of the service provider. A complaint can be issued in the form of a letter, an e-mail or a phone call, generally directed to the customer service organisation of the carrier.
What is a Claim?
-A claim can be defined as: A written complaint about any aspect of the performance of an organisation in relation to a contract,...
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